What is verbal communication and how importance is it today?
What is verbal communication?
Verbal communication refers to the production of spoken language, the use of words, in order to share information, to pass a message to other people. It can be both spoken and written but many people use it only for spoken communication. Moreover, it is fundamental to keep in mind that is a two-way process, as it is about passing information from one person to another. In other words, sending (by a speaker) and receiving (by a listener) a message is equally important.
Why is it important in the workplace?
Many employers are looking for effective and strong communication skills because it develops excellent business relationships not only internally but also with other organizations, customers, etc. Moreover, effective verbal communication increases job satisfaction level, productivity, efficiency and removes barriers between the management and the employees working.
What is effective verbal communication?
Effective verbal communication is divided in different skills such as active listening, open mindedness in order to ask for help, training others, analysing non-verbal cues and receiving as well as accepting feedback.
How to improve your verbal communication skills?
First of all, it is important to acknowledge the fact that your skills related to verbal communication need improvement. In addition, there are different steps to help improve these skills in the workplace such as to think before you speak, use concise language, understand your audience and speak with confidence.
What benefits will this improvement have for you?
By improving your verbal communication skills, you will feel more comfortable while passing your message to others, you will communicate more effectively with your peers and establish better relations not only with friends but also with colleagues and co-workers.